Items must be of good quality, in excellent condition, assembled, clean, odor/pet free and ready for resale. Items that arrive with damage, sun fading, stains, wear or odor (smoke, pet, mildew, etc.) will not be accepted and may be refused at any time. We are not responsible for delivery charges if an item is refused due to a condition issue or if an item is not pre-approved. You will be notified via email if you have item(s) that we are unable to consign due to condition or style issues. Refused items must be claimed in 48 hours, else they will be donated or disposed.